Professional & Excellent Service
Helpful and Honest
His professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. Such as commitment to great customer service is to be commended. I will keep in touch with ABWIN in the future for years to come.
Honest and Responsible
Top Notch Service
Patient & Personable Services
Consistently High Quality Services
A Trusted Parallel Importer
Professional & Pleasant Experience
Diligent and Knowledgeable
Pleasant Buying Experiences
I shopped around for a Toyota Harrier during a car carnival event at Automobile Megamart located at Ubi. Feeling exhausted with all the hard sell experiences I had, I decided to return on a Sunday afternoon. However, I was turned away by the rude carpark officials and left although I had a prior appointment through a telephone enquiry with your Sales Consultant, J Ong.On Monday late afternoon, I decided to drop by at ABWIN Car as I recalled the professional response, apology and listening ear from J Ong about the carpark officials.
I gave him a hard time of haggling and what eventually made me sign on the dotted line was the patience and friendly service rendered by this young Sales Consultant. This included bringing me to check out the colour of the car at the warehouse.
Thanks for the great shopping experience your company provides and it is this personable service that differentiates your company from most of the showrooms there. Thumbs up ABWIN Car! Thumbs up J Ong!
Patient & Prompt Services
Excellent Customer Service
Excellent Service & Hassle-free Experience
Good Service & Professional
Excellent Customer Service and Assuring
Professional Sales & Customer Service
No Pushy Sales Tactics & Patient
I will highly recommend Jasper and ABWIN to my colleague and friends. Thank you.
Patient & Helpful
Fulfilling All Promises
A Peace of Mind
Knowledgeable & Great Service
Dedicated & Responsible
Good After Sales Service
Sound Advice Provided
Down-to-earth and Swift
Credits to Roy and the ABWIN team for rushing to prepare our car with just one day notice despite many unforeseen circumstances which could have caused even longer delays.
If we had a choice, we would definitely return to Roy for any car purchasing/sales opportunities in the future. Thank you Roy!
One of The Best Experience
Top Notch & Professional Service
I placed an order for the car in April 2016 under the 6-Bid guaranteed COE scheme and successfully got my COE during the third bid.
I was expecting delivery of the car in the third week of July 2016, but I had a last minute request to change colour. Poo CZ did his very best to source for the colour I wanted and my request was fulfilled! Bravo!
As I sold my car earlier, Poo CZ even offered his service to pick me up from my home to ABWIN’s showroom to collect my new car. This resulted in him having to detour from his usual route and pay more ERP charges.
During my new car collection, he explained in detail about the car and seemed to know the car well. Although there were one or two questions which we could not answer, I have to clarify that I am a very detailed person.
This is my seventh car purchase, but it has been one of the best experiences. Poo CZ is strongly recommended due to his superb service. No regrets! Best! Even better than many authorised distributor salespersons.
Thank you Poo CZ!
In future, should I want to buy a car again, ABWIN will always be my priority and I will definitely look for your sales person, Huang JunMing.
Sincere and High Service Standard
I bought a Mercedes VITO 108cdi two weeks ago. He made a promise that the vehicle will be delivered with all the parts I deemed undesirable rectified. I accepted his offer with some reservations (just to manage my expectations). Although the delivery was delayed by a working day, it was delivered as promised with all imperfect parts changed! I was very impressed. A high temperature was observed a day after I took over the van. I called Jun Ming to see if he were able to look into the matter, a request he gladly took ownership of. There was no hesitation in his response, something that I felt reflected his sincerity. I was truly impressed! What really swept me off my feet was that he called to follow up on the temperature issue two days after it was resolved. The fact that I have been in the service industry and am an advocate of high service standards, and that I am a skeptic where it comes to car dealers, could have made me a potentially “difficult” customer. However, Jun Ming handled my case with no issues simply because he was willing and happy to serve.
Jun Ming has definitely changed my perception. I hope that this mail will find its way into his service records as he is a gem to your company. I wish you well.
Top-notch After Sales Service
Efficient & Good Customer Service
Honest and Professional
We were attended by Ong Yun Han (Hui) who was very professional in his work.
I would like to commend and praise his good work. Thanks to his efficiency and good customer service, our visits have been very pleasant and everything was settled smoothly.
Hui knows his work very well. He always keeps us updated on the progress of the transaction. He is very jovial, approachable and always making us laugh with his jokes.
Hui is a gem to the company.
Thank you very much.
Responsive & Good After Sales Service
Great Professionalism & Forthrightness
I will definitely go back to him to buy my next van.
Keep up the good work.
Mr. Neo showed great professionalism and forthrightness, and was able to effectively communicate the product knoweldge, both pros and cons of different vehicle types.The integrity and patience that Mr. Neo showed well exceeds my expectation of a sales person, for which I am very thankful.
Although eventually there was no transaction made, it was solely due to my personal budget. In addition, I would not hesitiate to recommend Mr. Neo to relatives and friends who are seeking pre-owned cars.
Enthusiastic and Excellent After Sales Service
Understanding & Respectful
Patient & Meticulous
Helpful & Attentive
The Hyundai Getz that Alan recommended to us was not only well within our budget, but was also easy to maintain as it is our first family car. Over the course of the sale, Alan was patient and meticulous in our numerous requirements.
We look forward to driving the car for the next one year or so, and hopefully be financially ready to switch to another with ABWIN in future.
Thank you very much to ABWIN and for Alan’s assistance in finding the car that we need.
I would like to give my thumbs up to Mr Ong Yun Han (Hui) as he has been helpful and attentive in meeting my requirements. He is well-versed in his job and even continues to follow up with me after my purchase. I would strongly recommend him to my friends and relatives who are looking for pre-owned cars and commercial vehicles.Also, not to forget his colleague, Ms Xin Yi, for her kind assistance to expedite the application and approval of my car loan and insurance.
Knowledgeable & Highly Recommended
I would like to share feedback about my experience with your sales consultant, Mr. BK Tan. It was my first time purchasing a car and I didn’t know much about the process. Mr. BK Tan took good care of me throughout. He won’t just sell you whatever he has, but he listens and recommends according to your requirements. Overall, I am very pleased with Mr. BK Tan’s service. He was very helpful and knowledgeable with his trade. I strongly recommend that you look for this guy if you are in doubt. Thank you very much again.
Excellent Service and Professional
Dedicated and Honest
I would like to compliment KK Ong on his excellent services rendered to my company. His dedication and honesty has given us the confidence to trust in Abwin. I am so impressed with the service rendered that I have introduced my other companies to his services.
Patient and Helpful
Professional and Committed
Dear Sir/ Madam, My brother Chong Woei Lieh has bought a pre-owned Honda Jazz 1.4A from Mr Ivan Huang. We are pleased with his recommendation as well as his pre and after sales service. He has been consistently giving us great support and assistance on every request. We would like to compliment his professionalism and commitment at work. Last but not least, we would like to express our sincere appreciation to him & your company.
Pleasant & Genuine Services
Dedicated and Efficient
Once again, thank you for the great experience and I am sure to recommend friends and business partners to look for ABWIN and Mr. BK Tan for assistance when it comes to commercial and private motor vehicles.
I would like to compliment Mr Adrian Quek on his excellent services rendered to my company. On one of the occasions, he had delivered the original certificate outside his office hours to us so that we could renew our road tax for the lorry we had purchased by the deadline. Also, he is always quick to suggest options for the type of second-hand cars we are looking out for. His dedication and efficiency has given us the confidence in Abwin.