Frequently Asked Questions
1. Quality and Condition of Vehicles
2. Were there multiple owners for pre-owned vehicles?
3. Has the vehicle been involved in accidents?
4. How soon can I get the vehicle?
5. What modes of payment are accepted?
6. How long does it take for a loan to be approved?
7. Is the in-house interest rate lower than external financial institutions?
8. What is the amount of deposit payable?
9. If my loan request is not approved, will deposits be refunded?
10. Why should I apply for insurance with Abwin?
11. Why do I have to pay a surcharge?
12. Insurance fee provided is too high
13. Why is my Identification Card (NRIC) needed for verification?
14. Will monthly statements be issued; showing my outstanding balance?
15. Can I re-sell a vehicle I had purchased from you back to you?
16. Are aftersales services at our own expense?